At First Style, we strive to provide the best shopping experience for our customers. If you are not completely satisfied with your purchase, you may be eligible for a return or refund under certain conditions. Please read the policy carefully.

1. Eligibility for Returns and Refunds
You may request a return or refund for the following reasons:

Change of Mind: If you change your mind after purchasing an item, you may return it within the specified period, provided it meets our conditions.

Defective or Damaged Items: Items that are physically damaged, broken, or malfunctioning.

Incorrect or Incomplete Orders: Items that are the wrong size, color, or missing parts/accessories.

Unsatisfactory Quality: Items that do not match the product description, images, or advertised features.


2. Conditions for Return

Items must be unworn, unwashed, unaltered, and with all original tags intact.

Used, damaged, or altered items will not be accepted.

Custom-made items and fine jewelry are non-returnable.

All returns must be initiated within the specified timeframe from the date of delivery.


3. Return Process

Initiate your return request through our website or customer support.

Our team will assess the condition of the item and approve the return if it meets the criteria.

Refunds will be processed using the original payment method within a reasonable timeframe after approval.


4. Additional Notes

Please handle all items carefully while returning them to avoid any damage during transit.

For inquiries or assistance, our customer support team is available to guide you through the return and refund process.


5. Contact Us
For questions regarding returns, refunds, or product issues, please contact our customer support via our website or app. We are here to ensure your shopping experience is smooth and satisfactory.